Whitepaper: Fast-track digital transformation

Customer Experience has emerged as the key driver of consistent business growth. This whitepaper, Digital Workforce – Chatbot + RPA, explores the benefits of combining RPA and Botter Chabot for CX-driven Digitization.

The digital transformation of business processes is now a reality. In this whitepaper, you will learn how to remove any barriers between the front-end and the back end, by combining UiPATH RPA and Botter to streamline processes to deliver CX excellence.

With your very own digital workers (RPA + Botter), the average employee will become an “exceptional manager” who focuses on complex activities, whilst repetitive tasks can be carried out by the digital workforce.

The true value of the partnership between digital workers (RPA) and front-end AI (chatbot) is truly magnified when they’re integrated into the organization’s communication channels. This greatly increases rule-based processing and allows for the automation of frequently mundane processes.

Using the RPA and chatbots together unlocks endless possibilities for a wide variety of use cases.

This whitepaper covers:

  • Digitization through Digital workers (RPA + Botter Chatbot)
  • RPA + Botter Chatbot features and capabilities
  • Botter + UiPath Insurance Use Case
  • Botter + UiPath Account Management Use Case
  • Botter + UiPath Password Reset Use case

This whitepaper was originally published by IST Networks.